BigMama Textbook Rentals Canada

BUYING TEXTBOOKS FROM BIG MAMA

How to buy textbooks?

You can choose to purchase a textbook by clicking "Prefer to own?" when placing the order. Depending on availability, Big Mama may offer New and/or Used books.

Sales Tax

There is no provincial sales tax applicable to textbook rentals or purchases. We charge Goods and Services Tax (“GST”) on textbook rentals and purchases. The GST applicable to your purchase is shown on the order confirmation page during the checkout process. We also charge GST/HST and provincial sales tax, as applicable, on shipping charges. The sales tax applicable to your purchase is shown on the order confirmation page during the checkout process.

back to top

Supplemental Materials

New textbooks

You can choose to purchase a brand new textbook, which guarantees all supplemental materials will be included.

Used Books

Big Mama makes every effort to include supplemental materials such as CDs, workbooks, and working online access codes with each purchase. Unfortunately, Big Mama doesn't guarantee that any such accessories accompany used book purchases. Also, some supplemental materials are designed for one use only. While we make every effort to include them, we can't guarantee their inclusion.

back to top

Returning/Cancelling your purchase

All textbooks purchased from Big Mama carry a 30-Day "Satisfaction" Guarantee. If you're not satisfied in any way with your order or it turns out you don't need the textbook, just return it within 30 days and we'll provide a full refund minus the cost of shipping. The start date of the 30-day refund qualifying period is from the time your order is shipped as noted on your shipping confirmation. To qualify for a refund, your return package must be postmarked by UPS within 30 days of your shipping date.

back to top